Increase revenue and direct bookings

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Luxury Hotels

Give your guests the power to choose how they want to engage with you. Research shows that 66% of guests report having a better experience when associated with the use of the latest technology. By digitising your guest information and creating your own branded app, you will enable your guests to start planning their stay even before they arrive, helping them enjoy a truly exceptional experience.

Today almost nine out of ten adults in the UK own a smartphone and look at it on average every 12 minutes. Mobile represents a huge opportunity to engage with and upsell your services to your guests. With your own branded app, you can not only ensure a five-star experience, but also be seen as a leader in the sector and stand out of the crowd.

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How Criton can help Luxury Hotels

Enhance the guest experience
Increase direct and repeat bookings

Promote your services with push notifications
Be sustainable and save printing costs

See More Benefits

Special features

Offer a truly unique and memorable experience

Modern travellers are tech-savvy and expect more than they did five or ten years ago. Guests now take their mobile with them wherever they go while travelling. With your own branded app, you can make sure your guests have a truly special experience by giving them all the information they need on their own phone and letting them choose how they want to engage with you.

Let your guests choose if they prefer to ask your staff about restaurant menu, opening hours or best places to visit, or if they simply prefer to find all the information they need at their fingertips and order room service with a click of a button.

Guest Fulfilment

Promote your services on your guests’ phone

Offer exceptional customer service by reaching your guest with relevant and personalised information. Criton helps you reach excellence in customer service and promote your services with targeted messages.

Do you have a special offer you want to promote but you want to choose the guests who will receive it? You can tailor your offers and upsell your services by reaching guests who are in a specific area.

Location-Based Notifications

Show you care about them and the environment

By giving your guests the information they need on their own phone, you show that you care not only about them, but also about the environment. Research shows that 68% of modern travellers intend to stay at an environmentally friendly accommodation.

Digitising your guest information not only helps you enhance the guest experience, drive more revenue and direct bookings, but reduces that amount of paper you need to print every year and shows that your hotel is environmentally friendly. Happy guests mean more great reviews.

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