Improve your guest experience and operations by letting your guests to quickly leave feedback within your app and gain valuable guest intelligence and insights. Manage your online reputation and let your guests share their experiences within your app giving them an opportunity to voice any feedback or concerns pre, during and after their stay.
Send tailored Pre-Stay and In-Stay surveys to your guests to find out how you can make their stay even better before they arrive and check if you have met their expectations while they are still with you. You also customise your Post-Stay feedback survey depending on your guests’ stay length, room type or activities engaged in to get more customer intelligence.
Surveys completed in your app are linked directly to TripAdvisor and Google allowing your guests to leave a review without having to log in or even create an account. Boost your online ranking by increasing the quantity, frequency and quality of your reviews.
Drive more bookings by analysing and optimising on your online reputation. Know exactly what your guests are saying about and save time by having all your online reviews in one place. You can easily translate comments and reply in your guests’ language.
Our integration with GuestRevu provides simple review management software for hospitality professionals. Surveys are integrated with both Google and TripAdvisor, making it easy for your satisfied guests to share their experiences.
